CWS Method® & Process Terms and Conditions

Terms and Conditions including The CWS Method® Ground Rules

Please read the following Terms and Conditions, including our Ground Rules and Booking Terms and Conditions.
If you have any questions before agreeing to the Terms and Conditions, please contact the us by email: cws@infogratielarosu.com.

References in these Terms and Conditions to “CWS Programmes”, “CWS Process” or to “we”, “our” or “us” are in each case references to Gratiela Rosu CWS Method®. References to “you” or “your” are to you, the participant on the CWS Process (which we also refer to as “the Process”, « the Programme” and “the course”). These Terms and Conditions are the exclusive basis for the contract between you and us. No other terms or conditions (whenever and however communicated), nor any amendment or addition to these Terms and Conditions will apply unless agreed by the Founder in writing.

Attending Our Courses

Before you receive your pre-course work, we will ask you to complete and sign our Enrolment and Consent Agreement. This form requires you to confirm that all information in your enrolment form and otherwise provided to us is up to date and fully accurate and that you do not have any doubts about your mental, emotional or physical ability to handle the work involved in the CWS Process, including the pre-course work. These Terms and Conditions and all the documents referred to in the Terms and Conditions are in force from the date that we receive your completed Enrolment and Consent Agreement. Once we have received it we will send you your pre-course work document to complete.
Attendance is strictly conditional upon you completing and signing the Enrolment Declaration and Consent form and providing to us your pre-course work.
We have the right to suspend your place or decide that you cannot attend the course if:

we do not receive your pre-course work at least 21 days before the course start date;
if your pre-course work is incomplete; or
if we feel that you would benefit from undertaking 1-1 therapy before attending.

You agree that it is solely your responsibility to provide us with accurate and up-to-date information up until course registration and this means that you may have to update us after completing the pre-course work. If there have been any changes to your personal, medical or therapeutic situation which, if known at the time would have led to us not accepting your application, we shall have the right to decide that you cannot attend the course, or if the CWS Retreat or online Group Process has started that you must immediately leave the course. You agree that you understand that you may be putting yourself or other people at risk if you fail to give us the information we request or that information is not accurate.

Confidentiality Agreement

You understand and agree that the CWS Process, including for the avoidance of doubt arrival at the CWS Retreat venue prior to registration, registration, the Process period and the post-Process events, imply a private and personal experience for each participant. As such, you agree to respect the confidentiality of all participants and their remarks and actions, and you agree to keep all such information private and confidential.
You agree to respect the confidentiality, identity and experience of any CWS participant worldwide. You undertake not to publish any person’s name in any media without their prior written consent or refer to them in terms that would make them personally identifiable. You accept that photography, video and sound recording are not permitted online or at the venues.

Safeguarding and disclosure

If the authorities make a request in the context of legal proceedings, we may have to make a disclosure in accordance with our Safeguarding Policy. Our right to disclose relevant information also applies if:

there is reason to believe that children or vulnerable adults may be at risk of harm
there is a perceived risk of significant self-harm or suicide
we are made aware of matters relating to an act of terrorism
we are made aware of activities covered by the drug trafficking act, 1994

CWS GROUND RULES

These rules are for your safety and to ensure that you, and the rest of the participants, gain the most from the course.

In order to gain the most from the course, we ask that you refrain from alcohol other mood-altering drugs (legal or illegal) and any substances which may affect your concentration or ability to access your feelings for a minimum of two weeks before the course starts and throughout the duration of the course. If this abstinence is breached in the two weeks prior to your course start date, we may refuse you participation on your course and/or recommend that you undertake 1-1 therapy or treatment prior to attending a later date. We reserve the right to refuse refund or reimbursement.
For your own safety and the safety of others, it is also a requirement of the CWS Method® that you do not bring alcohol or any recreational drugs to the Process venue, or arrive at the venue under the influence of any such substance. If you break this agreement, then you will be asked to leave the course immediately and we reserve the right to refuse refund or reimbursement.
Outside contact is not permitted during the CWS Retreats, unless with prior arrangement. This includes phone calls, texting, social media and internet use. You will be asked to hand in your mobile phone(s) and other communication devices upon registration. A contact number has been given to you to pass on to friends and family. You will be informed of all calls/messages that we receive if your facilitator feels them to be urgent and necessary.
Unless single accommodation is available and requested, rooms will be shared with up to two other persons of the same sex.
Please also refrain from bringing any external material to the course.
We ask that you refrain from regular meditative and/or other practices during the CWS Process unless expressly agreed in writing by us in advance of the course. You are encouraged to resume your practices after the Process.
It is important that any eating disorders are not active at any time during the Online CWSProcess/Retreats. We may still be able to assist you but on a 1-1 basis.
You agree to treat other course participants, CWS and venue staff with respect at all times throughout the course. We will not tolerate aggressive, abusive or sexualised behaviour at any CWS event or in any Process venue. This includes threatening speech, innuendo, inappropriate language or touch. Participants exhibiting such behaviour will be asked to leave the course immediately and will not be entitled to a course refund.
You agree to refrain from all sexual activity including masturbation and sexual contact during the Online Process and Retreats.
You are responsible for your wellbeing, including getting sufficient food and sleep before and during the CWS Process and taking any prescribed medicines on time. To benefit from this course, it is essential that you participate in all of its sessions.
We do not encourage you to leave the Retreat site for the duration of the course. If for any reason you need to do this, you agree to let a member of the CWS team know either verbally or in writing before you leave the site.
If at any time you feel unwell, you are to let a member of the CWS staff know. However, we are not providing you with medical advice and our help cannot replace any medical advice or assistance you many need. If you feel that you need medical advice or assistance please let a member of staff know immediately.

Intellectual Property Rights

You understand and agree all of the intellectual property rights in our website and all materials, concepts and information presented during the CWS Process, whether orally or in writing, are the property of the CWS Method® or our licensors. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You agree:

Not to reproduce, copy or otherwise duplicate such materials without the express permission of the CWS Founder.
That all materials presented in all our Programmes are intended solely for use in the CWS Process. You acknowledge that while you are welcome to benefit from the materials personally, and to express and share those benefits in all aspects of your life, you are not permitted to resell, modify and resell, and/or repackage and resell and /or rename and resell or share without permission and public credit to us our materials.
Not to use the materials or any part of them (either reproduced or modified) in connection with any seminar, training programme, therapy, workshop, consulting or other commercial or business activity without the written consent of the CWS Founder.
That this agreement supersedes any prior agreements you may have made regarding the use of the materials, and that, if necessary, you will again obtain the CWS Founder written consent before using any of the materials.

Our responsibility for loss or damage suffered by you

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during your enrolment calls.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to services supplied with reasonable skill and care.
We are not liable for business losses. We only supply our services for domestic and private use. If you use our services for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Emergency Contacts

You agree to provide us with full contact details for two emergency contacts, at least one of whom is aware that you are doing the CWS Process. We will only use these contacts if we have concerns for your wellbeing. Once these contacts have been provided, you must notify us in writing if you later decide to rescind/amend them.

Data Protection

We will only use your personal information as set out in our Privacy Policy and/or our Safeguarding Policy.
At the end of the course, we will ask you if we may use your contact details (with your consent) to circulate, as a contact list, to your specific CWS Process group. We will also ask for your consent to inform you of further workshops or events in the future.

BOOKING TERMS

Fees/charges
Prices quoted by us are inclusive of accommodation, meals, tuition, all course materials, follow up support groups and VAT. No reduction in fees will be made for non-participation in any aspect of the course, including meals and support groups.
Our charges will be those provided at the time of booking. These prices may change from time to time, but our charges will be fixed at the time we accept your application in accordance with ‘Attending the Course’ above. However, if you delay your course start date in accordance with ‘policy for changing course date’ below, we reserve the right to charge our fees that would be in effect from the day we confirm you place on that rearranged date.
Payment is broken down into a deposit made at the time of booking, and a balance payable, due four weeks before the start of a course, unless you have arranged a payment plan and received a promissary note from the office. Balance amounts may vary, depending on factors like scholarship or barter discount; however, we have the right to suspend your place or decide that you cannot attend the course if we do not receive your balance within twenty eight days of the course start date.

Consumer Contracts Regulations 2013

Under the Consumer Contracts Regulations 2013, you have a legal right to change your mind about our services within 14 days of entering into contract with us.

Once we have started providing our services you cannot change your mind, even if the cancellation period is still running. If you cancel after we have started providing our services, you must pay us for the services provided up until the time you tell us that you have changed your mind.

We reserve the right to deduct from any refund an amount for the supply of the service for the period for which it was supplied, at the non-package hourly fees, or to decline refund if our intervention was tailor-made for your specific situation.

If you change your mind you will not receive further services from us, but both you and we will still be bound by our Confidentiality Agreement, Privacy Notice and Safeguarding Policy.

Cancellation Policy

If you change your mind and you have not registered within 14 days of the start of your course, you can cancel your booking by telephone, by emailing cws@infogratielarosu.com , and the following will apply:

If we receive your communication that you have changed your mind:

before 12 weeks before the course start date – your deposit (and any other fees paid) will be refunded to you or transferred to a later date at no extra charge;
in the period that starts on the date 12 weeks before the course start date and before the date 14 days before the course start date – we will return any course fees but retain your £500 deposit (if we decide that the course is not suitable for you in accordance with “Attending the Course” we will also refund your deposit); and
14 days before the course start date no part of the fee will be refunded.

In the event that:

you do not attend the first course session;
you withdraw from the course after the start of the first course session;
you are asked to leave the Process for breaching these Terms and Conditions; or
you are otherwise in breach of these Terms and Conditions then no part of the course fee (including the deposit) will be refunded.

Policy for changing course date

If you suffer from sudden ill health or close bereavement and are unable to participate in the CWS Process please contact us immediately in writing by email. Your course fee will be suspended until a suitable alternative date can be found. Refunds may be considered if a medical certificate is provided.

If you want to change the course start date for another reason (e.g. work, personal or family plans change), we reserve the right to levy a charge of £150 to cover our associated administrative costs.

Cancellations and changes to courses by Us
We will make every effort to provide the programme agreed. However, we reserve the right to alter or cancel the venue or date of a course for any cause beyond our reasonable control. In the very unlikely event that a course is cancelled, you may transfer your registration to another course or receive a full refund of monies paid to us.

Other Terms

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date
These terms are governed by English law.

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